Case study

SHIGRA

A platform that brings neighborhood markets to the phone: free digital storefronts for fruit stands, bakeries and local shops, with payments going straight to their account and no middlemen.

SHIGRA home screen: "Your business, finally, on everyone's phone", with a basket of bread
Field
Local commerce · Digital inclusion · Grassroots economy
Type
Own venture
My role
Concept, brand strategy, service design and UX
Status
Live at shigra.app

Neighborhood shops are left off the phone

Fruit stands, bakeries and corner shops are part of everyday life in any city, but almost none of them sell online. Having a digital store seems expensive, technical and slow, and many options charge commissions or hold the money from each sale.

Two sides of the same market

Small business owner

Fruit stand, bakery or corner shop. Wants to sell more without investing in technology and to manage their catalog and prices from their phone.

Neighborhood customer

Wants to order from home from the usual shops and pay however they prefer: cash, bank transfer or card.

Fruit stall at a local market, the kind of business SHIGRA is designed for

Selling online, without the hassle

  • Store ready in 24 hours: SHIGRA builds and maintains the store; the business just focuses on selling.
  • Control from the phone: catalog, prices and business can be managed at any time.
  • The money arrives directly: cash, transfer or card, with no holds or waiting.
  • Free sign-up, no contracts: the website speaks straight to the business owner: "Your business, finally, on everyone's phone".
Person shopping at a fruit stand's digital store from their phone
Smiling flower vendor receiving payment for a sale

A technology partner, not a vendor

The business does not pay for the development of its store: SHIGRA is its technology partner and grows when the business grows. The idea fits in one phrase: neighborhood markets, gone digital.

The name comes from the shigra, the hand-woven Andean bag used to carry the harvest: community work made into an object. The logo translates it into a heart with a woven texture.

SHIGRA logo: a heart with an Andean woven texture and the word SHIGRA in gold

What the project includes

  • Concept and business model as a technology partner
  • Naming and brand identity
  • Business acquisition website (shigra.app)
  • Digital storefront for each business
  • Payment flow with cash, bank transfer and card

Live and open to businesses

The platform is live at shigra.app and open for business sign-ups.

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